.page-faq {
  padding-bottom: 96px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: 30px 0 34px;
  border-bottom: 1px solid var(--line-soft);
  background:
    radial-gradient(900px 320px at 10% -10%, rgba(47, 212, 198, .12), transparent 62%),
    radial-gradient(680px 280px at 92% 6%, rgba(231, 183, 94, .08), transparent 58%);
}

.page-faq .crumbs {
  margin-bottom: 22px;
}

.page-faq .faq-eyebrow {
  color: var(--c-gold);
  margin: 0 0 12px;
}

.page-faq .faq-title {
  margin: 0 0 16px;
  max-width: 22em;
}

.page-faq .faq-lede {
  margin: 0;
  max-width: 62ch;
}

/* 检索条 */
.page-faq .faq-searchbar {
  display: grid;
  gap: 12px;
  margin-top: 26px;
  padding: 16px 18px;
  border: 1px solid var(--line);
  border-radius: var(--r-m);
  background: var(--c-glass);
  box-shadow: inset 0 1px 0 rgba(242, 247, 253, .06);
}

.page-faq .faq-searchbar__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  border-radius: var(--r-s);
  border: 1px solid var(--line);
  color: var(--c-teal);
  background: rgba(47, 212, 198, .08);
}

.page-faq .faq-searchbar__text {
  margin: 0;
  color: var(--c-text);
  font-size: 15px;
  line-height: 1.7;
}

/* 方向标签条 */
.page-faq .faq-filters {
  list-style: none;
  margin: 18px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-faq .faq-filters a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 14px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: rgba(18, 41, 74, .68);
  color: var(--c-text);
  font-size: 13px;
  letter-spacing: .05em;
  text-decoration: none;
  transition: border-color var(--dur) var(--ease), color var(--dur) var(--ease), transform var(--dur) var(--ease);
}

.page-faq .faq-filters a .mono {
  color: var(--c-gold-soft);
  font-size: 12px;
}

.page-faq .faq-filters a:hover,
.page-faq .faq-filters a:focus-visible {
  border-color: var(--c-teal);
  color: var(--c-title);
  transform: translateY(-2px);
  box-shadow: var(--ring);
}

/* ---------- 主体骨架 ---------- */
.page-faq .faq-shell {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 34px;
  padding-top: 10px;
}

.page-faq .faq-main {
  min-width: 0;
}

.page-faq .faq-section {
  padding: 40px 0 6px;
  scroll-margin-top: 96px;
}

.page-faq .faq-section + .faq-section {
  margin-top: 14px;
  border-top: 1px solid var(--line-soft);
}

.page-faq .faq-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 8px;
  margin-bottom: 24px;
}

.page-faq .faq-head .chapter-num {
  line-height: 1;
  margin: 0;
}

.page-faq .faq-head .h2 {
  margin: 0;
}

.page-faq .faq-head__lede {
  margin: 0;
  color: var(--c-text);
  font-size: 16px;
  line-height: 1.75;
  max-width: 64ch;
}

/* ---------- 01 指引目录 ---------- */
.page-faq .guide-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .guide-card {
  scroll-margin-top: 96px;
  padding: 18px 18px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-m);
  background: linear-gradient(158deg, rgba(18, 41, 74, .92), rgba(10, 27, 51, .74));
  transition: border-color var(--dur) var(--ease), transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .guide-card:hover {
  border-color: var(--line);
  transform: translateY(-2px);
  box-shadow: var(--shadow);
}

.page-faq .guide-card__top {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.page-faq .guide-card__name {
  margin: 0;
}

.page-faq .guide-card__count {
  color: var(--c-gold-soft);
  font-size: 13px;
  white-space: nowrap;
}

.page-faq .guide-card__meta {
  margin: 0 0 8px;
  color: var(--c-text);
  font-size: 14px;
  line-height: 1.7;
}

.page-faq .guide-card__meta:last-child {
  margin-bottom: 0;
}

.page-faq .guide-card__meta .label {
  display: inline-block;
  margin-right: 8px;
  color: var(--c-teal);
  font-size: 12px;
}

/* ---------- 02 五步流程 ---------- */
.page-faq .faq-flow-figure {
  margin: 0 0 24px;
}

.page-faq .faq-folds {
  display: grid;
  gap: 12px;
}

.page-faq .faq-fold {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-m);
  background: rgba(10, 27, 51, .62);
  overflow: hidden;
  transition: border-color var(--dur) var(--ease), background var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-fold[open] {
  border-color: var(--line);
  background: rgba(18, 41, 74, .8);
  box-shadow: inset 2px 0 0 var(--c-teal);
}

.page-faq .faq-fold__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  transition: background var(--dur) var(--ease);
}

.page-faq .faq-fold__head::-webkit-details-marker {
  display: none;
}

.page-faq .faq-fold__head:hover {
  background: rgba(47, 212, 198, .06);
}

.page-faq .faq-fold__head:focus-visible {
  outline: none;
  box-shadow: var(--ring);
}

.page-faq .faq-fold__num {
  color: var(--c-gold);
  font-size: 14px;
  letter-spacing: .06em;
}

.page-faq .faq-fold__title {
  color: var(--c-title);
  font-size: 17px;
  font-weight: 600;
  letter-spacing: -.01em;
}

.page-faq .faq-fold__state {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--c-text);
  white-space: nowrap;
  font-size: 12px;
}

.page-faq .faq-fold__state::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--c-gold);
  box-shadow: 0 0 0 3px rgba(231, 183, 94, .16);
  flex: none;
}

.page-faq .faq-fold[open] .faq-fold__state::before {
  background: var(--c-teal);
  box-shadow: 0 0 0 3px rgba(47, 212, 198, .18);
}

.page-faq .faq-fold__body {
  margin-left: 16px;
  padding: 2px 18px 18px 16px;
  border-left: 2px solid var(--c-teal);
  animation: faq-fold-in .22s var(--ease) both;
}

@keyframes faq-fold-in {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

.page-faq .faq-actions {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-actions li {
  position: relative;
  padding-left: 22px;
  color: var(--c-text);
  font-size: 15px;
  line-height: 1.75;
}

.page-faq .faq-actions li::before {
  content: "";
  position: absolute;
  left: 4px;
  top: .68em;
  width: 6px;
  height: 6px;
  border-radius: 1px;
  background: var(--c-teal-soft);
}

.page-faq .faq-fold__branch {
  margin: 16px 0 0;
  padding: 12px 14px;
  border-radius: var(--r-s);
  border: 1px dashed rgba(231, 183, 94, .38);
  background: rgba(231, 183, 94, .06);
  color: var(--c-text);
  font-size: 14px;
  line-height: 1.7;
}

.page-faq .faq-fold__branch .label {
  display: inline-block;
  margin-right: 10px;
  color: var(--c-gold-soft);
  font-size: 12px;
}

/* ---------- 03 电脑端专项 ---------- */
.page-faq .pcsplit {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 24px;
  align-items: start;
}

.page-faq .cause-list {
  list-style: none;
  margin: 0;
  padding: 0;
  counter-reset: none;
  display: grid;
  gap: 10px;
}

.page-faq .cause-list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 14px;
  align-items: start;
  padding: 13px 15px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-s);
  background: rgba(10, 27, 51, .58);
  color: var(--c-text);
  font-size: 15px;
  line-height: 1.72;
}

.page-faq .cause-list__idx {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  border-radius: var(--r-s);
  background: rgba(47, 212, 198, .1);
  color: var(--c-teal-soft);
  font-size: 12px;
  line-height: 1;
}

.page-faq .pcsplit__note {
  margin: 18px 0 0;
  padding-left: 16px;
  border-left: 2px solid var(--line);
  color: var(--c-text);
  font-size: 15px;
  line-height: 1.75;
}

.page-faq .pcsplit__figure {
  margin: 0;
}

/* ---------- 04 速查表 ---------- */
.page-faq .quick-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
}

.page-faq .quick-card {
  position: relative;
  display: grid;
  gap: 6px;
  padding: 30px 16px 16px;
  border: 1px solid rgba(231, 183, 94, .26);
  border-radius: var(--r-s);
  background:
    repeating-linear-gradient(0deg, rgba(169, 188, 212, .05) 0 1px, transparent 1px 26px),
    linear-gradient(180deg, rgba(18, 41, 74, .88), rgba(10, 27, 51, .85));
  text-decoration: none;
  transition: border-color var(--dur) var(--ease), transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .quick-card::before {
  content: "";
  position: absolute;
  left: 16px;
  right: 16px;
  top: 15px;
  border-top: 1px dashed rgba(231, 183, 94, .42);
}

.page-faq .quick-card:hover,
.page-faq .quick-card:focus-visible {
  border-color: var(--c-gold);
  transform: translateY(-2px);
  box-shadow: var(--shadow);
}

.page-faq .quick-card__idx {
  color: var(--c-gold-soft);
  font-size: 12px;
  letter-spacing: .1em;
}

.page-faq .quick-card__name {
  color: var(--c-title);
  font-size: 16px;
  font-weight: 600;
}

.page-faq .quick-card__use {
  color: var(--c-text);
  font-size: 13px;
  line-height: 1.65;
}

/* ---------- 05 人工协助 ---------- */
.page-faq .prep-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-faq .prep-list li {
  position: relative;
  padding-left: 26px;
  color: var(--c-text);
  font-size: 15px;
  line-height: 1.75;
}

.page-faq .prep-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .58em;
  width: 9px;
  height: 9px;
  border: 1px solid var(--c-teal);
  border-radius: 2px;
}

.page-faq .prep-contact {
  margin-top: 22px;
  padding: 18px;
  display: grid;
  gap: 10px;
  border: 1px solid var(--line);
  border-radius: var(--r-m);
  background: rgba(18, 41, 74, .62);
}

.page-faq .prep-contact__row {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 12px;
  margin: 0;
}

.page-faq .prep-contact__row .label {
  color: var(--c-gold-soft);
  font-size: 12px;
  min-width: 5em;
}

.page-faq .prep-contact__row a,
.page-faq .prep-contact__row span.mono {
  color: var(--c-title);
  font-size: 15px;
  text-decoration: none;
  word-break: break-all;
}

.page-faq .prep-contact__row a:hover {
  color: var(--c-teal);
}

.page-faq .prep-contact__note {
  margin: 4px 0 0;
  color: var(--c-text);
  font-size: 14px;
  line-height: 1.72;
}

/* ---------- 06 维护与反馈 ---------- */
.page-faq .maintain-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
}

.page-faq .maintain-card {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-m);
  background: rgba(10, 27, 51, .58);
  border-top: 2px solid rgba(47, 212, 198, .5);
}

.page-faq .maintain-card .h3 {
  margin: 0 0 10px;
}

.page-faq .maintain-card p {
  margin: 0;
  color: var(--c-text);
  font-size: 14px;
  line-height: 1.75;
}

/* ---------- 侧栏 ---------- */
.page-faq .faq-rail {
  display: grid;
  gap: 20px;
  align-content: start;
}

.page-faq .faq-toc,
.page-faq .faq-rail__card {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-m);
  background: rgba(10, 27, 51, .6);
}

.page-faq .faq-toc > .label,
.page-faq .faq-rail__card > .label {
  display: block;
  margin: 0 0 12px;
  color: var(--c-gold-soft);
}

.page-faq .faq-toc ul {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 2px;
}

.page-faq .faq-toc a {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 9px 12px;
  border-left: 2px solid transparent;
  border-radius: 0 var(--r-s) var(--r-s) 0;
  color: var(--c-text);
  font-size: 14px;
  text-decoration: none;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-toc a .mono {
  color: var(--c-gold);
  font-size: 12px;
}

.page-faq .faq-toc a:hover {
  color: var(--c-title);
  background: rgba(47, 212, 198, .07);
}

.page-faq .faq-toc a.is-current {
  color: var(--c-title);
  border-left-color: var(--c-teal);
  background: rgba(47, 212, 198, .1);
}

.page-faq .faq-rail__link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 11px 0;
  border-bottom: 1px solid var(--line-soft);
  color: var(--c-text);
  font-size: 14px;
  text-decoration: none;
  transition: color var(--dur) var(--ease), padding-left var(--dur) var(--ease);
}

.page-faq .faq-rail__link:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-rail__link:hover {
  color: var(--c-teal);
  padding-left: 6px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-faq .guide-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .quick-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .maintain-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 700px) {
  .page-faq .faq-head {
    grid-template-columns: max-content minmax(0, 1fr);
    column-gap: 20px;
    row-gap: 10px;
    align-items: start;
  }

  .page-faq .faq-head .chapter-num {
    grid-row: 1 / span 2;
  }

  .page-faq .faq-head__lede {
    grid-column: 2;
  }
}

@media (min-width: 800px) {
  .page-faq .faq-searchbar {
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 18px;
  }

  .page-faq .faq-searchbar__text {
    margin: 0;
  }
}

@media (min-width: 880px) {
  .page-faq .pcsplit {
    grid-template-columns: minmax(0, 1fr) minmax(0, 320px);
    gap: 28px;
  }
}

@media (min-width: 1000px) {
  .page-faq .faq-shell {
    grid-template-columns: minmax(0, 7fr) minmax(0, 4fr);
    gap: 56px;
    padding-top: 16px;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 92px;
    align-self: start;
  }

  .page-faq .guide-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1180px) {
  .page-faq .quick-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .maintain-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-fold__body {
    animation: none;
  }

  .page-faq .guide-card:hover,
  .page-faq .quick-card:hover,
  .page-faq .faq-filters a:hover {
    transform: none;
  }
}
<<<END>>>